The observatory was built across five linked pontoons: reception, docking, a generator pontoon, the underwater viewing chamber, and a kayak base. During a two-day storm in early September 2024, winds at Milford Sound reached 115 km/h. The main reception pontoon partly sank, and the docking and generator pontoons began to lean. The building was closed for maintenance at the time, so no one was on site.
Southern Discoveries worked with the Department of Conservation, Environment Southland and a salvage team to contain debris, and fuel leakage was negligible. By early October 2024, the three damaged pontoon buildings had been towed to Deep Water Basin to be deconstructed and removed from the fiord. The viewing chamber and kayak pontoon were not damaged.
Part of the Te Wahipounamu UNESCO World Heritage Site, which also includes the surrounding Fiordland National Park.










